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Dear pharmacy team,

Further information and service materials on our products to facilitate your daily routine at the pharmacy are available here. We will also be happy to send you all materials by mail. Do not hesitate to contact us anytime here

Return rules

Finden Sie hier unsere Regelungen zur ordnungsgemäßen Abwicklung der Arzneimittelrückgabe bei Retouren und Rückrufen.

Our rules on the proper processing of pharmaceutical returns in case of returns and recalls are available here. When returning pharmaceuticals, print out the return rules and enclose the completed form with the product. These rules are designed for the German market. Therefore they are available only in German.
Download return rules PDF

General terms and conditions

These General Terms and Conditions are designed for the German market. Therfore they are available only in German.

Download bene GT&Cs
 

Pain and fever medicine checklist

By documenting prior diseases and their physical condition, your customers can help you choose the best pain therapy. Our free checklist for completing and an interpretation guide are available here. These checklists are designed for the German market. Therfore they are available only in German.
Download pharmacy information on the checklist
Download checklist for patients