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Dear pharmacy team,

Further information and service materials on our products to facilitate your daily routine at the pharmacy are available here. We will also be happy to send you all materials by mail. Do not hesitate to contact us anytime here

 

Return rules

  

Our rules on the proper processing of pharmaceutical returns in case of returns and recalls are available here. When returning pharmaceuticals, print out the return rules and enclose the completed form with the product. These rules are designed for the German market. Therefore they are available only in German.
Download return rules PDF

General terms and conditions

  

These General Terms and Conditions are designed for the German market. Therfore they are available only in German.

Download bene GT&Cs

Pain and fever medicine checklist

  

By documenting prior diseases and their physical condition, your customers can help you choose the best pain therapy. Our free checklist for completing and an interpretation guide are available here. These checklists are designed for the German market. Therfore they are available only in German.
Download pharmacy information on the checklist
Download checklist for patients

 

Parent info on out-of-pocket payment for ben-u-ron® 75 mg suppositories

  

Do you have any questions on out-of-pocket payments for our ben-u-ron® suppositories? You may need a form to explain the background to parents. Our argumentation aid on out-of-pocket payments is available here for printing out and supplying to parents. This extra payment is a special problem on the German market. Therfore the information is available only in German.
Download argumentation aid PDF